Shipping & Returns

Payment Methods - Mystical Scrapbooks accept payment via internet banking, PayPal or money order.

We can no longer accept payment by cheques.
Please quote your order number with your payment. Our banking details can also be found at the bottom of your Order Confirmation email.


Account Name: GA & DA Cope
BSB: 944300
Account Number: 011990252

Please note we only accept PayPal for international orders.

Postage Charges:

Regular Parcel Post - Under 500g 12.95 to all Australian states. - Excess postage for smaller orders will be refunded

Express post including 12x12 papers $20.00

Orders over 500g are considered bulk orders and will be charged $16.70


Free shipping is available on all orders over $70.00**  To qualify for free shipping your single transaction must be over $70.00 before postage. Combining orders to reach $70.00 does not qualify for free shipping.

*Please note this excludes large, heavy or bulk orders - Please email for cost before making payment, actual shipping costs only will be charged.

 

Small Orders - We welcome small orders and where possible are happy to reduce the postage. Please email for a quote

 

International Orders - Shipping of international orders is charged at actually shipping rates, please email for a quote
 

Free Order Pickup - Local pick up is also available by request. Please contact us via e-mail to arrange a time. 

 

Orders will be shipped usually within 24 hours from receipt of payment. We ship Monday to Friday. Mystical Scrapbooks is unable to accept responsibility for lost/missing packages sent via normal parcel post.

email Address for all enquiries:

admin@mysticalscrapbooks.com.au


Refunds & Returns - Mystical Scrapbooks must be notified in writing within 5 days of invoice date of any faulty items. Refunds will only be given for faulty items (and not damaged by transit). All products must be returned in their original packaging. A gift voucher will be issued for the value of goods returned, if you do not choose to have the same product re-issued. No refunds will be given if you change your mind.

 

PRE-ORDERS:
ALL PRE ORDER GOODS MUST BE ORDERED SEPARATE FROM ALL OTHER PRODUCTS.

Note: Any order that contains any pre-order stock will be HELD until stock arrives. So please separate your order to avoid any delays. 50% deposit is required at time of ordering, with the balance due prior to delivery. We will advise ETA to ensure that you can pay any outstanding money in a timely manner.

 

 

Out of Stock Items - Occasionally products may be out of stock at Mystical Scrapbooks. If this happens, we will endeavour to do everything to keep your wait as short as possible before more stock arrives.
If you have ordered a product that is O/S, you will be noticed by email. If stock is expected to arrive within 72 hours your order will be held. If the item has not been re-ordered by Mystical then you will receive a refund.

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